Our 2nd short web survey is now active on the home page of the Practice web site.
The button is at the bottom of the page and can be accessed by clicking "Patient Survey".
This time we are looking for feedback on "Opening Hours".
Our thanks to everyone who took part in the 1st appointments survey
Monday, 12 December 2011
Wednesday, 30 November 2011
Public sector strike
Whiteparish surgery is open for business as usual during the public sector strike on Wednesday 30th November 2011
Wednesday, 9 November 2011
Christmas 2011 opening times
Please note which days the surgery will be closed due to Bank and Public holidays.
Normal surgery opening times will apply and can be found on the main Web Site home page under the link to "Opening hours" http://www.whiteparishsurgery.co.uk/opening-times.aspx
Normal surgery opening times will apply and can be found on the main Web Site home page under the link to "Opening hours" http://www.whiteparishsurgery.co.uk/opening-times.aspx
OPEN: | SATURDAY | 24th DECEMBER |
CLOSED: | MONDAY | 26th DECEMBER |
CLOSED: | TUESDAY | 27th DECEMBER |
OPEN: | SATURDAY | 31st DECEMBER |
CLOSED: | MONDAY | 2nd JANUARY |
Tuesday, 8 November 2011
New repeat prescription drop off and collection times
With effect from 1st December 2011, To simplify the timing of dropping off requesting repeat prescriptions - then collecting them, we have reduced the 4 ‘drop off’ times to just 2.
Please can we take this opportunity to remind everyone that the turnaround for repeat prescriptions is 48 working hours, so any requests dropped off on Saturday or Sunday will not be available for collection until Wednesday after 08:30.
Please can we take this opportunity to remind everyone that the turnaround for repeat prescriptions is 48 working hours, so any requests dropped off on Saturday or Sunday will not be available for collection until Wednesday after 08:30.
The following will therefore apply:
DROP OFF DAY | DROP OFF TIME | COLLECTION DAY | COLLECTION TIME |
MONDAY | BEFORE 10.00 | WEDNESDAY | AFTER 8.30 |
BEFORE 15.00 | AFTER 15.00 | ||
TUESDAY | BEFORE 10.00 | THURSDAY | AFTER 8.30 |
BEFORE 15.00 | AFTER 15.00 | ||
WEDNESDAY | BEFORE 10.00 | FRIDAY | AFTER 8.30 |
BEFORE 15.00 | AFTER 15.00 | ||
THURSDAY | BEFORE 10.00 | MONDAY | AFTER 8.30 |
BEFORE 15.00 | AFTER 15.00 | ||
FRIDAY | BEFORE 10.00 | TUESDAY | AFTER 8.30 |
BEFORE 15.00 | AFTER 15.00 | ||
SAT/SUNDAY | WEDNESDAY | AFTER 8.30 | |
Monday, 7 November 2011
New Doctors rota
Please note the changes to our GP rota, which is now in effect:
Dr Chris Gotham: | am: | Tues, Wed, Thurs and Friday | ||
pm: | Mon, Tues, Wed and Friday | |||
Dr Isabelle Dean: | am and pm: | Monday and Wednesday | ||
Dr Martin Essigman: | am and pm: | Monday and Thursday | ||
Dr Fraser Malloch: | am and pm: | Mon, Tues, Thurs and Friday | ||
Dr Rachel Clapton: | am and pm: | Tues and Friday | ||
Dr Margaret Hargrave: | am only: | Tues, Wed and Thursday | ||
Dr Claire Chatt: | am only: | Monday and Tuesday | ||
Wednesday, 2 November 2011
NHS - Keep Warm Keep Well campaign
The Practice would like to make you aware that the Met Office’s Cold Weather Alert Service runs between 1st November and 31st March and this is a timely reminder that Cold homes have a significant impact on people’s health. One of the best ways of keeping yourself well during winter is to stay warm.
Please following this link http://www.nhs.uk/Livewell/winterhealth/Pages/KeepWarmKeepWell.aspx to the NHS Choices Web SIte for more details.
Please following this link http://www.nhs.uk/Livewell/winterhealth/Pages/KeepWarmKeepWell.aspx to the NHS Choices Web SIte for more details.
Thursday, 27 October 2011
Telephone problems, Wednesday 26th October early evening
We apologise to anyone trying to telephone the Surgery between 16:30 and 17:00 on Wednesday 26th October.
Our telephone system developed a fault and our supplier helped to restore service after 30 minutes of disruption - We were still able to take calls during the disruption, but we do know that some callers had to make return calls due to getting cut off. Once again, our apologies if you were inconvienenced.
At 07:00 this morning, Thursday 27th October, Our telephone company replaced a number of parts and performed a full system reboot and test, pronouncing all systems were fully working.
Our telephone system developed a fault and our supplier helped to restore service after 30 minutes of disruption - We were still able to take calls during the disruption, but we do know that some callers had to make return calls due to getting cut off. Once again, our apologies if you were inconvienenced.
At 07:00 this morning, Thursday 27th October, Our telephone company replaced a number of parts and performed a full system reboot and test, pronouncing all systems were fully working.
Friday, 7 October 2011
Age UK are coming to Whiteparish Surgery
We are pleased to announce that Age UK will be present at the surgery during our 1st Flu clinic between 2 and 4pm on Wednesday 19th October.
They will be able to offer guidance on subjects such as, Money Matters, Health & Wellbeing, Travel & Lifestyle, Home & Care and Work & Learning.
They will be able to offer guidance on subjects such as, Money Matters, Health & Wellbeing, Travel & Lifestyle, Home & Care and Work & Learning.
Friday, 23 September 2011
Seasonal Influenza Vaccination 2011 - 2012
We have published the dates for our vaccination clinics.
Please pick up a leaflet from Reception or visit our Practice web site News and announcements link at http://www.whiteparishsurgery.co.uk/info.aspx?p=20 for full details.
Please pick up a leaflet from Reception or visit our Practice web site News and announcements link at http://www.whiteparishsurgery.co.uk/info.aspx?p=20 for full details.
Whiteparish Surgery welcomes new female GP
We are very pleased to announce that Claire Chatt has joined us from Fordingbridge Surgery and will be at Whiteparish Surgery for a period of around 21 months. Claire works part time and will be at the Practice most Mondays and Tuesdays. We shall shortly publish a revised GP rota showing all Whiteparish GPs.
Wednesday, 21 September 2011
An evening meeting on healthy eating with a Diabetic focus
Please join us for an evening meeting on healthy eating with a Diabetic focus on Thursday 29th September 2011 at 6.45 - 7.30 pm in the Practice Reception.
The presentation will be by Dietician Kathryn Thomas from Salisbury District Hospital.
The presentation will be by Dietician Kathryn Thomas from Salisbury District Hospital.
Monday, 19 September 2011
Whiteparish Patient Reference Group (PRG)
We shall shortly be requesting members of our Patient Reference Group (PRG) agree areas of priority, to ensure that patients are involved in decisions about the range and quality of services provided by the practice.
We encourage all registered patients to become involve with our PRG and you can participate by joining or attending our Patient Participation Group meetings, by providing your email address at Reception, or by signing up electronically via email on our practice web site.
Click on the PPG link at the top of the home page and then on the"Sign up" tab at the top of the page.
We encourage all registered patients to become involve with our PRG and you can participate by joining or attending our Patient Participation Group meetings, by providing your email address at Reception, or by signing up electronically via email on our practice web site.
Click on the PPG link at the top of the home page and then on the"Sign up" tab at the top of the page.
Friday, 16 September 2011
We have now been using our new computer system for about a week and a half and I'm pleased to say that with each day it's getting easier to use as we become familiar with the changes and new screens.
We have however not quite managed to scan and add on all our 1000+ items from our Dispensary stock (this cannot be done before the computer system goes live) and we have some slight delays dispensing items that we haven't yet managed to enter into the database. Our apologies if you are one of the small number of patients who are experiencing a delay in receiving your medication. We hope to have the scanning work and backlog issue fully resolved as quickly as possible.
We have however not quite managed to scan and add on all our 1000+ items from our Dispensary stock (this cannot be done before the computer system goes live) and we have some slight delays dispensing items that we haven't yet managed to enter into the database. Our apologies if you are one of the small number of patients who are experiencing a delay in receiving your medication. We hope to have the scanning work and backlog issue fully resolved as quickly as possible.
Tuesday, 6 September 2011
New clinical computer system
We are pleased to announce that we have changed to our new computer system a day earlier than originally planned!
Our migration from Vision to SystmOne will allow us to offer increased flexibility and functionality for both clinicians, surgery staff and patients.
Please keep watching this Blog for details of changes to follow, such as txt reminders, on-line appointment booking, once we have gained experience and the dust has settled.
Our migration from Vision to SystmOne will allow us to offer increased flexibility and functionality for both clinicians, surgery staff and patients.
Please keep watching this Blog for details of changes to follow, such as txt reminders, on-line appointment booking, once we have gained experience and the dust has settled.
Monday, 5 September 2011
Welcome to the Whiteparish Surgery blog
We have started this blog in preparation for changing our clinical computer system on Wednesday 7th September. This blog will allow us to make you aware of changes to services much quicker than traditional newsletters.
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